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Justin Helton

Professional technical communicator producing technical and non-technical formats for clients in the tech space.

// My Services

I offer professional writing services for technical content, web content, white papers, and articles. My approach is highly professional, with a structured collaboration process that emphasizes responsive communication and a quick turnaround time. I am committed to ensuring confidentiality and reliability in all my work.

My clients have praised me for my exceptional writing skills and great work ethic. They appreciate my ability to capture their needs and convey their message effectively. I am adept at pointing out multiple angles and delivering content that is both rich in information and passionate in delivery.

// My Approach

Writing is chiefly a process of discovery, thinking, and collaboration ending as some written form that the author hopes faithfully conveys their thinking. By combining clear thinking with the power of storytelling, complex technical information can truly engage and captivate an audience, enhancing their understanding and retention.

Storytelling in technical writing transforms dry facts into memorable experiences, fostering greater comprehension, and facilitating the application of knowledge in real-world scenarios. By infusing technical content with compelling narratives, readers can connect context and material on a deeper level, enhancing their understanding and retention.

Technology is a uniquely human capability, so every technological innovation has a story. Every consumer, engineer, or organization with a mission to use technology to solve a bigger problem is a story. It's that aspect of technology's story that I like to tap into by working with client's to tell theirs.

// Popular Formats + Topics

  • Articles
  • White Papers
  • Blogs
  • SEO Web Content
  • Case Studies
  • Artificial Intelligence (AI) and Machine Learning (ML)
  • Cloud Computing
  • Data Analytics and Business Intelligence
  • Digital Transformation
  • Internet of Things (IoT)
  • 5G Connectivity
  • Blockchain Technology
  • Cybersecurity and Privacy
  • Automation and Robotic Process Automation (RPA)
  • Edge Computing and Edge Analytics
  • Data Governance
  • Industrial Internet of Things (IIoT)
  • Robotics and Automation
  • Data Analytics and Predictive Maintenance
  • Climate Change and Environmental Sustainability
  • Sustainable and Green Technologies

My Story

TLDR; My first degree was inspired because the internet was the brand new big deal when I was growing up. And my second education was inspired because I joined Peace Corps and for 2 years I volunteered in the Caribbean which turned into 4 more years of coordinating development projects there, where by then all my travels had made me see everything differently. In all these experiences information and industrial technology  played a key role.

  • Arizona State University
    Bachelor of Science (BS), Industrial Tech (Info Tech)
  • University of London International Academy
    Political and Developmental Economics

I now leverage those experiences and skills to support my clients' technical communication strategies. Freelance writing has been a fantastic and thankful opportunity. Its provided flexibility and stability in outlandish times (read bad bad COVID). And has given me a channel too see new ideas from the work of my clients, which have fascinatingly enough also shed light on how the world is changing but through a technologically focused lens. I thank my clients for there patronage and inspiration.

How can I work with you?

Portfolio

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Frequently Asked Questions

How can I work with you?

If you already have a client Upwork account, its easy. Find me there.

Where are you based?

I'm based out of sunny Los Angeles, California, but I work with clients across all US timezones.

What do you charge?

No two writing projects are the same, so, I implore you to reach out here for some exploration and discovery. To keep things simple for everyone, rates are project based

What is your process?

When working with clients, I follow a 5-step process to ensure a fruitful collaboration. This process includes identifying the piece's purpose, creating a topic outline, conducting research, drafting, and revising. My clients have found this process to be highly effective, and have expressed their confidence in its professional and tangible results.

How can I contact you?

You can contact me on Upwork or on my Contact Page.

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